aplado is committed to protecting your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173) and all applicable Philippine regulations. Here is exactly how we handle your information.
Before diving into the full policy text below, these six points capture the core of how aplado approaches your privacy as a Filipino player.
aplado recognises your rights under the Data Privacy Act of 2012 — including your right to be informed, to access your data, to correct inaccuracies, to object to processing, and to have your data erased under qualifying conditions. These rights are enforceable by contacting our Data Privacy Officer.
aplado does not sell, rent, or trade your personal information to third-party marketers under any circumstances. Data sharing with service providers is strictly limited to what is necessary for platform operation, legal compliance, and PAGCOR regulatory obligations — and always under binding contractual protections.
All data transmitted between your device and aplado's servers is protected by industry-standard 256-bit SSL/TLS encryption — the same technology used by Philippine banks including BDO and BPI. Sensitive data at rest, such as identity documents and financial records, is encrypted using AES-256.
aplado does not retain personal data indefinitely. Retention periods are tied to the purpose for which data was collected and to legal obligations — for example, transaction records are retained for the period required under Philippine AML law. Once a retention period expires, data is securely deleted or anonymised.
aplado only sends promotional communications to players who have opted in. You can withdraw your marketing consent at any time — via your account settings, by replying STOP to any SMS, or by contacting support. Opting out of marketing does not affect your ability to receive account or transactional notifications.
aplado is registered with the National Privacy Commission (NPC) and processes personal data in compliance with the Data Privacy Act of 2012. Our privacy practices are also subject to PAGCOR's data handling requirements for licensed gaming operators. Both regulatory frameworks inform our policies and procedures.
This Privacy Policy ("Policy") describes how aplado ("aplado," "we," "us," or "our"), operator of the online gaming platform at aplado.vip, collects, uses, discloses, stores, and protects the personal data of its users ("Player," "User," or "you").
aplado is committed to processing personal data lawfully, fairly, and transparently in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all issuances of the National Privacy Commission (NPC) of the Philippines. aplado also complies with applicable data handling requirements imposed by PAGCOR as a condition of its gaming license.
By registering an aplado account, using the Platform, or providing personal data to us in any form, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not consent, you must not use the aplado Platform.
Scope: This Policy applies to personal data collected through aplado.vip, any aplado mobile application, and any other interaction you have with aplado — including customer support communications and identity verification submissions.
aplado acts as the Personal Information Controller (PIC) in respect of all personal data collected through the Platform, as defined under the Data Privacy Act of 2012. This means aplado determines the purposes and means of processing your personal data.
Where aplado engages third-party service providers to process personal data on its behalf — such as payment processors including GCash and Maya, or identity verification services — those parties act as Personal Information Processors (PIPs) under written agreements that impose data protection obligations consistent with this Policy and applicable Philippine law.
aplado's designated Data Privacy Officer (DPO) oversees compliance with the Data Privacy Act and this Policy. Contact details for the DPO are provided in Section 14.
aplado collects the following categories of personal data, depending on how you interact with the Platform:
Sensitive Personal Information: Where identity verification documents containing sensitive personal information (as defined under the Data Privacy Act) are submitted to aplado, such data is processed solely for KYC and regulatory compliance purposes, stored with enhanced security controls, and subject to stricter access limitations than general personal data.
aplado collects personal data through the following means:
aplado processes your personal data for the following specific, declared purposes:
aplado processes personal data only where a lawful basis under the Data Privacy Act of 2012 exists. The applicable legal bases for aplado's processing activities are:
aplado does not sell personal data. Data is shared only in the following limited circumstances, and only to the minimum extent necessary:
aplado engages third-party service providers who process data on our behalf, including: payment processors (GCash, Maya, BDO, BPI, InstaPay), identity verification and KYC providers, fraud detection and AML screening services, cloud hosting and IT infrastructure providers, and customer support platform vendors. All PIPs are bound by written agreements requiring data protection standards consistent with this Policy.
aplado will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities when required by law, court order, or regulatory directive. aplado will also cooperate with lawful law enforcement requests and investigations.
In the event of a merger, acquisition, or sale of all or part of aplado's assets, personal data held by aplado may be transferred to the successor entity. Affected players will be notified prior to any such transfer, and the successor will be bound by obligations no less protective than this Policy.
aplado does not share personal data with third parties for their own marketing or advertising purposes. This restriction applies without exception.
International Transfers: Where service providers are located outside the Philippines, aplado ensures that appropriate contractual safeguards are in place to protect your data at a standard consistent with the Data Privacy Act of 2012.
aplado uses cookies and similar technologies (pixel tags, local storage) on the Platform for the following purposes:
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from accessing the core aplado Platform.
aplado implements technical, organisational, and physical security measures appropriate to the nature and volume of personal data processed, including:
While aplado employs robust security measures, no system is entirely immune to risk. Players are also responsible for maintaining the security of their own account credentials and devices used to access the Platform.
aplado retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, subject to applicable legal retention requirements. The following retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Data subject to an active legal hold will be retained until the hold is lifted.
Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by aplado:
To exercise any of these rights, submit a written request to aplado's Data Privacy Officer using the contact details in Section 14. aplado will respond within 15 business days of receiving a verifiable request.
NPC Complaints: If you believe aplado has violated your data privacy rights, you may file a complaint with the National Privacy Commission (NPC) of the Philippines. aplado fully cooperates with all NPC inquiries and investigations.
aplado's Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. aplado does not knowingly collect personal data from individuals under the age of 21.
If aplado discovers that personal data has been collected from a person under 21 years of age, that account will be immediately suspended, all related personal data will be deleted, and any deposits will be returned to the source payment method net of any bonuses received.
If you are a parent or guardian and believe that a minor under your care has provided personal data to aplado or created an account, please contact aplado's Data Privacy Officer immediately using the details in Section 14.
aplado reviews this Privacy Policy periodically and will update it to reflect changes in our data processing practices, changes in applicable Philippine law, or updated NPC guidance. The date of the most recent revision is displayed at the top of this page.
Material changes to this Policy will be communicated to registered players via email or in-platform notification at least seven (7) days before taking effect, except where a shorter notice period is required by law or regulatory directive. Where changes affect how we process data for which consent is the legal basis, we will seek renewed consent where required.
Continued use of the aplado Platform after the effective date of a revised Policy constitutes acceptance of the updated terms. If you do not accept the revised Policy, you must cease using the Platform and may request account closure and withdrawal of any remaining balance.
For any questions, concerns, or requests relating to this Privacy Policy, the exercise of your data privacy rights, or any data protection matter, please contact aplado's designated Data Privacy Officer:
Data Privacy Officer — aplado
Email: [email protected]
Subject Line: Data Privacy Request
Response Time: Within 15 business days of receipt of a verifiable written request
Support Hours: 24/7, Philippine Standard Time (UTC+8)
For general platform support, visit our FAQ page or contact support through your aplado account dashboard.
For responsible gaming assistance and self-exclusion, please visit our Responsible Gaming page.
For our full Terms of Service, please visit our Terms & Conditions page.
National Privacy Commission: The NPC is the regulatory authority responsible for administering and implementing the Data Privacy Act of 2012 in the Philippines. Players who believe their privacy rights have been violated may submit a complaint to the NPC directly. aplado cooperates fully with all NPC processes.
PAGCOR licensed, NPC compliant, and built for Filipino players. Live casino, bingo, slots, and more — all protected, all in PHP.
Sign In to aplado21+ only. Please gamble responsibly. PAGCOR regulated.