Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and aplado ("aplado," "we," "us," or "our"), the operator of the online gaming platform accessible at aplado.vip and its associated subdomains and mobile applications (collectively, the "Platform").

By registering an account, accessing the Platform, making a deposit, or placing a wager of any kind, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

If you do not agree with any part of these Terms, you must not use the aplado Platform. Your continued use of any aplado service following any amendment to these Terms constitutes your acceptance of the revised Terms.

To open and maintain an aplado account, you must meet all of the following eligibility criteria at the time of registration and on a continuing basis throughout your use of the Platform:

• You must be at least 21 years of age. This is a mandatory requirement under PAGCOR (Philippine Amusement and Gaming Corporation) regulations and Philippine law. aplado strictly enforces this requirement.
• You must be a natural person (not a corporation, trust, or other legal entity) acting on your own behalf.
• You must be legally permitted to participate in online gambling in the jurisdiction from which you are accessing the Platform. It is your sole responsibility to determine whether online gambling is lawful in your location.
• You must not be a current employee, contractor, officer, director, or agent of aplado, nor an immediate family member residing in the same household as such a person.
• You must not be subject to any self-exclusion agreement with aplado or any PAGCOR-registered self-exclusion registry.
• You must not be a person whose account has previously been suspended or permanently closed by aplado for any reason.

3.1 Single Account Policy

Each individual is permitted to hold only one (1) active aplado account. The creation of multiple accounts by a single individual — whether for the purpose of circumventing bonus restrictions, self-exclusion, or any other reason — is strictly prohibited. aplado will close duplicate accounts and may permanently suspend the primary account and forfeit any balances therein.

3.2 Account Information

You must provide accurate, complete, and current information during registration, including your legal name, date of birth, Philippine mobile number or email address, and any additional information requested for identity verification. You are obligated to update your account information promptly if any details change.

3.3 Password and Account Security

You are solely responsible for maintaining the confidentiality of your aplado username and password. You must not share your login credentials with any third party. aplado will never contact you to request your password. Any activity conducted under your account credentials — whether authorised by you or not — is your responsibility. If you suspect unauthorised access, you must notify aplado support immediately.

3.4 Account Verification

aplado operates a Know Your Customer (KYC) programme consistent with PAGCOR requirements and applicable Anti-Money Laundering laws of the Philippines. You may be required to submit government-issued identification, proof of address, and proof of payment method ownership before withdrawals are processed or at any other time aplado deems appropriate.

4.1 Accepted Payment Methods

aplado accepts deposits and processes withdrawals through the following Philippine-regulated payment channels: GCash, Maya (formerly PayMaya), QR Ph, GrabPay, BDO, BPI, Metrobank, and InstaPay. Additional methods may be made available or removed at aplado's discretion.

4.2 Deposits

All deposits must be made by the account holder using a payment method registered in the account holder's own name. Minimum deposit amounts are specified within the aplado cashier and may vary by payment method. aplado does not accept cash deposits. Deposits are typically credited to your aplado wallet immediately or within the timeframe published in the cashier for each method.

4.3 Withdrawals

Withdrawal requests are subject to identity verification completion. Withdrawals will be processed to the same payment method used for the original deposit where possible. aplado reserves the right to perform additional due diligence before approving withdrawal requests above specified thresholds. Minimum and maximum withdrawal limits apply per transaction and per period as published in the cashier.

4.4 Currency

All transactions on the aplado Platform are conducted exclusively in Philippine Peso (PHP/₱). aplado does not apply currency conversion charges. The amount displayed in your wallet is the amount that will be transacted.

4.5 Prohibited Funds

You must not deposit funds derived from illegal activity. aplado complies with the Anti-Money Laundering Act (AMLA) of the Philippines. Any deposits suspected of being proceeds of illegal activity will be reported to the appropriate authorities and the relevant funds frozen pending investigation.

aplado offers various promotional bonuses, reload offers, cashback programmes, and free credits to eligible players from time to time. All promotions are subject to the following general conditions, in addition to any promotion-specific terms published alongside the offer:

• Wagering Requirements: Bonus funds are subject to wagering requirements that must be completed before any portion of the bonus or associated winnings may be withdrawn. The specific wagering multiplier for each promotion is stated in the promotion's terms.
• Eligibility: Promotions are open only to verified accounts unless otherwise stated. aplado reserves the right to limit promotion eligibility based on account history, location, or other criteria.
• Misuse: Any attempt to exploit, abuse, or circumvent promotional terms — including through the use of multiple accounts, systematic low-risk betting strategies designed to extract bonus value without genuine play intent, or any form of collusion — will result in forfeiture of all bonus amounts and associated winnings, and may result in permanent account closure.
• One Bonus at a Time: Unless explicitly stated otherwise, only one promotional bonus may be active in your aplado account at any given time.
• Expiry: Unused bonus funds and free credits expire within the timeframe specified in the promotion's terms. Expired bonuses cannot be reinstated.

All games available on the aplado Platform — including live dealer games, slots, bingo, virtual racing, and Ludo Quick — are governed by individual game rules published within the game interface. Players are responsible for reading and understanding the rules of each game before participating.

6.1 Random Number Generation and Live Dealer Integrity

RNG-based games on aplado utilise certified random number generation engines audited under PAGCOR requirements. Live dealer games use physical cards, wheels, and dice operated by professionally trained dealers on-camera. aplado does not manipulate game outcomes. Third-party audits of game integrity are conducted periodically.

6.2 Bet Finality

Once a bet is confirmed and the relevant game round has commenced, it cannot be cancelled, modified, or reversed. In the event of a technical failure during a game round, the round will be settled according to the last confirmed game state or, where this is not possible, the wager will be voided and the stake returned.

6.3 Minimum and Maximum Wagers

Minimum and maximum bet limits apply per game and per table. These limits are displayed within the game interface before any wager is placed and may vary between standard and VIP-tier tables on aplado Casino.

The following conduct is strictly prohibited on the aplado Platform. Breach of any prohibition listed below may result in immediate account suspension, permanent closure, forfeiture of balances, and referral to law enforcement authorities where applicable:

• Opening, operating, or benefiting from more than one aplado account
• Providing false, inaccurate, or misleading registration or identity verification information
• Using another person's identity, payment method, or account credentials
• Accessing the Platform from a jurisdiction where online gambling is prohibited
• Engaging in any form of collusion, match-fixing, chip-dumping, or coordinated play with other players
• Using automated software, bots, scripts, or artificial intelligence to interact with any aplado game or service
• Exploiting software bugs, errors, or glitches and failing to report them to aplado support
• Engaging in money laundering or depositing funds from illegal sources
• Harassing, threatening, or abusing aplado staff, dealers, or other players via any communication channel
• Attempting to circumvent security systems, two-factor authentication, or any fraud prevention mechanism

aplado is committed to promoting responsible gaming practices consistent with PAGCOR's requirements and the welfare of all players. All aplado account holders have access to the following responsible gaming tools directly from their account dashboard:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts. Once set, limits cannot be increased for 48 hours.
• Session Time Reminders: Configure alerts to notify you when you have been playing for a set duration.
• Cooling-Off Period: Temporarily suspend access to your aplado account for a defined period ranging from 24 hours to 6 weeks.
• Self-Exclusion: Permanently exclude yourself from the aplado Platform. Self-exclusion requests are irreversible for a minimum period of 6 months and are processed within 24 hours of submission.

If you believe gambling is negatively affecting your finances, relationships, work, or wellbeing, please visit our Responsible Gaming page for detailed guidance, support resources, and access to PAGCOR-approved assistance programmes.

All content, software, technology, trademarks, logos, trade names, game titles, graphics, audio, and visual material on the aplado Platform are the intellectual property of aplado or its licensed content providers and are protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not grant you any ownership interest in the Platform or any of its content.

You must not copy, reproduce, distribute, modify, adapt, publish, transmit, display, or create derivative works from any aplado content without express written consent. Unauthorised use of aplado trademarks or branding is strictly prohibited.

To the fullest extent permitted by applicable Philippine law, aplado's total liability to you for any claim arising from or related to these Terms or your use of the Platform — whether in contract, tort (including negligence), or otherwise — shall be limited to the net deposits made by you to your aplado account in the 30 days preceding the event giving rise to the claim.

aplado shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of business opportunity, or loss of gaming winnings, arising from:

• Any interruption, suspension, or termination of the Platform or any service
• Delays or failures in the transmission of data over telecommunications networks
• Errors in game software or third-party technology integrations
• Unauthorised access to your account as a result of your failure to maintain credential security
• Actions or omissions of third-party payment processors, including GCash and Maya
• Force majeure events including natural disasters, government actions, or telecommunications infrastructure failures

Nothing in these Terms limits aplado's liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

aplado collects, processes, and stores personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and our Privacy Policy, which is published at aplado.vip/privacy-policy.

By registering an aplado account, you consent to the collection and processing of your personal data as described in our Privacy Policy. This includes, but is not limited to, the use of your data for identity verification, fraud prevention, regulatory compliance, customer support, and — where you have opted in — marketing communications.

aplado does not sell or rent your personal data to third parties for their own marketing purposes. Data sharing with third parties is limited to what is necessary for service delivery, legal compliance, and PAGCOR reporting obligations.

aplado reserves the right to amend these Terms at any time. Material changes will be communicated to registered players via email or on-platform notification at least seven (7) days prior to taking effect, except where a shorter notice period is required by law, PAGCOR directive, or security necessity.

The date of the most recent revision is indicated at the top of this page. Continued use of the aplado Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and may request account closure and withdrawal of any remaining balance.

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

In the event of a dispute between you and aplado, we encourage you to contact our customer support team in the first instance. aplado will endeavour to resolve disputes informally within 10 business days of receipt of a written complaint.

If a dispute cannot be resolved through informal means, it may be referred to PAGCOR's player dispute resolution process where the subject matter falls within PAGCOR's jurisdiction. For matters outside PAGCOR's jurisdiction, the parties agree to submit to the exclusive jurisdiction of the appropriate courts of the Philippines.

If you have any questions about these Terms, wish to submit a complaint, or need to contact aplado for any legal or compliance matter, you may reach us through the following channel:

Customer Support & Legal Queries:
Email: [email protected]
Response Time: Typically within 30 minutes, 24/7 Philippine Standard Time (UTC+8)

For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page.

For general platform information and FAQ, please visit our FAQ page.